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Diversity & Inclusion

Are you thinking of diversity? We are. We value having diverse experience and skills among our employees and are convinced that diversity and inclusion are a non-stop journey and necessary to develop and improve our business. Through various projects and initiatives, we constantly work to include our employees' different experiences and skills.

We are Accountable - Our why

PostNord exists for everyone, which is why it is important that our employees reflect the diversity of our society. Also, being fair and equal feels good in our hearts. Our Code of Conduct guides us to act with integrity and respect, and to deliver on our promises. We trust each other and we show it in our actions. We are passionate about what we do and how we do it.

We are Brave - Our direction

We are passionate about creating a culture of inclusion and diversity, where everyone can share their perspectives, spark innovations and amazing ideas. We know that the best ideas come from a variety of voices. We empower our managers to lead inclusively and tap into the potential of diversity.

We are Committed - Our goal

We believe that a diverse and inclusive workplace fosters creativity and innovation, where everyone can flourish and where the best ideas are born. As part of the logistics industry that historically has been traditionally male-dominated, it is even more important for us to strive towards gender equality when we recruit. We also ensure fair and gender-neutral pay and we aim to always have a balanced representation of men and women in managerial positions.

Our values

Our vision, purpose and set of common values guide our actions and determine our success.

Strategy

Our strategic direction is to be a leader in parcel distribution and e-commerce, as well as having a sustainable, demand-driven letter delivery business.

Our Market

Digitalization is the single strongest influence on PostNord’s communication, e-commerce, and logistics business.

Organization

The Group consists of the following country organizations: Sweden (including Finland), Denmark (including Germany and Direct Link) and Norway, as well as PostNord Strålfors and five Group functions. 

Corporate Governance

Our overall goal is to create long-term value for our owners and to ensure the fulfilment of our universal service obligations. One prerequisite for this is well-functioning corporate governance.

Purchasing

Every year, PostNord purchases goods and services for about SEK 20 billion from approximately 26,000 suppliers.

History

People have been sending letters to one another for thousands of years. Here is our perspective of the way in which the infrastructure for the delivery of mail and goods has developed over time. 

Independent ombudsman

Customers should primarily contact local customer services. If the customer perceives a decision as incorrect, the case can be reconsidered by the independent ombudsman.

Whistleblower system

Many companies have a reporting procedure – a whistleblower system – to ensure that serious crimes committed by a person in a senior position can be reported. PostNord also has a system of this kind. 

GDPR

Due to the introduction of GDPR in May 2018, PostNord revised its general and special terms and conditions of service so that these are in alignment with GDPR.

Company presentation

Our company presentation gives you an overview of who we are and what we do. The pdf:s are available in five languages.

Download our company presentation >