Accessibility on group.postnord.com
Everyone should be able to use group.postnord.com equally easily. That is why we are already working on improvements according to the EU's accessibility directive, which comes into force in 2025. We are aware of the challenges and are continuously working to include all users, regardless of needs and conditions. Your experience is important to us.
What is digital accessibility?
Digital accessibility means that all websites and apps should be easy to use for everyone. This is achieved by following rules and guidelines that make the content accessible and user-friendly for all users.
How accessible is group.postnord.com?
We are aware that parts of group.postnord.com are not fully accessible. See the "Content Unavailable" section below for more information.
What can you do if you cannot use parts of group.postnord.com?
We are constantly working to improve our accessibility. If you encounter problems not mentioned here, or if you think we are not complying with the legal requirements, please fill out the form further down the page.
Supervision
The Agency for Digital Government (Swe: Myndigheten för digital förvaltning - DIGG) is responsible for supervising the law on accessibility to digital public services. If you are unsatisfied with how we handle your views, you can report it to the Agency for Digital Government.
Technical information about the accessibility on group.postnord.com
Group.postnord.com is partially compliant with the law on accessibility to digital public services due to the deficiencies described below.
Content not accessible
The content described below is not fully accessible in one way or another.
Non-compliance with legal requirements
- Information may be difficult to reach in certain screen sizes (RD10, RD60).
- Keyboard navigation can be partially deficient (NL20, NL30, NL40, NL60).
- Roles, link groups are not always clear (NL170).
- The purpose of links is not always clearly stated (NL190).
- The contrast in colors can be partly poor (CP10, CP20, CP25, CP,35).
- The heading hierarchy may be incorrect and in some cases lack the correct heading element (ST60, ST90).
- Quotes in articles may lack right html tag (ST200).
- Images may lack alt tags (IM30).
- Forms may have deficiencies in their accessibility (FS..).
- Tables may contain incorrect elements (TD50, TD60).
- Aria-expanded is missing for some fold-out and collapsible areas (SW100).
- Video and audio do not always have subtitles or interpretation (DM20, DM30, DM100).
We are continuously working to remedy these deficiencies.