Our strategy
Rapid e-commerce growth, declining mail volumes, intense competition, and digital innovation are reshaping the parcel and logistics market. Our strategy focuses on how we meet changing customer and consumer needs, while leveraging our Nordic reach and capacity in parcel, mail and integrated logistics.
Our vision
We are moving the Nordics forward. This is about more than moving things from A to B. It’s about unlocking possibilities, meaningful progress, and real value.
Our vision guides us as we create the future of logistics in the Nordics and beyond. Moving parcels, businesses and society forward.
Our market position
In a rapidly changing industry with new technologies and players, PostNord aim to be the parcel and logistics powerhouse of the Nordics. This means becoming:
- Our customers’ growth partner
- Consumers’ obvious choice
- A shaper of e-commerce logistics
Our customer offering
Our offering centers on delivering reliable, fast and sustainable services in parcel, mail and integrated logistics.
We differentiate ourselves by leveraging our key assets; our network reach and capacity, operational excellence, and commitment to net-zero emissions.
Guiding principles
Seven principles guide our work. Everything starts with the customer and the consumer – we must understand their needs and create value to become their obvious choice.
We develop our employees and promote an innovative, solution-oriented approach.
We strive for efficiency and quality through standardization and continuous improvements, using data and technology in the right way o support better decisions.
We are responsible, brave and act with integrity, and we work as one PostNord team across functions and geographies – for our customers and for PostNord.
